FAQ

OPENING HOURS
Our current hours are Monday-Saturday 11-6 and Sunday 11-5.

Our shop is easily accessible using the CTA 22 bus or the CTA Red Line. If using the 22 bus, exit at Clark & Foster -- we are located on the west side of N. Clark Street, between Penelope's Vegan Taqueria and Simon's. Look for the Paper & Pencil sidewalk sign! If taking the Red Line, exit at Berwyn and walk west six blocks toward Clark Street before turning south onto N. Clark Street -- we are 1.5 blocks south of Clark & Berwyn.

Ample street parking is available around the shop. Parking on Clark Street and neighboring side streets up to the alley requires payment via phone or the available pay boxes. Parking along Ashland Avenue is free. Parking within the residential areas of the neighborhood is free and does not require a permit. 

We are happy to exchange your item for a different item or store credit within 7 days of purchase. Your returned item must be unopened & unused. Proof of purchase is required. The following items are FINAL SALE & may not be returned: sale or discounted items; dated products such as planners & calendars; seasonal products such as greeting cards, gift wrap, & gift bags; bottled ink; fountain pens and nibs that have been inked; mystery/blind bags/boxes.

We have established regular gifting partners in the city and are currently unable to accept additional requests.